Terms and Conditions for Gregor’s Plumbing & Gas Pty Ltd
Effective Date: 25th June 2025
Welcome to Gregor’s Plumbing & Gas Pty Ltd (“we”, “us”, “our”). By accessing or using our website, services, or products (collectively, the “Services”), you (“you”, “your”) agree to comply with and be bound by these Terms and Conditions.
Please read these Terms and Conditions carefully before using our Services. If you do not agree with these Terms, do not use our website or Services.
1. Acceptance of Terms
By using our website and services, you acknowledge and agree to these Terms and Conditions, as well as our Privacy Policy and any other guidelines or rules that are provided on the website. These Terms apply to all users of our website and customers who request or receive plumbing services from Gregor’s Plumbing & Gas Pty Ltd.
2. Services Provided
Gregor’s Plumbing & Gas Pty Ltd offers a wide range of plumbing services, including but not limited to:
- Plumbing repairs
- Blocked drain clearing
- Hot water system installations and repairs
- Gas fitting services
- Emergency plumbing services
All services provided are subject to availability, and we reserve the right to modify or discontinue services at any time.
3. Account Registration and Responsibilities
In order to use certain features of our Services, such as requesting a service or receiving a quote, you may need to create an account. You agree to provide accurate, current, and complete information when creating an account and keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
If you believe your account has been compromised, please notify us immediately.
4. Pricing and Payment
- Pricing: Prices for services are listed on our website or provided upon request for specific jobs. We may update or change prices without prior notice. All prices are in Australian Dollars (AUD), unless stated otherwise.
- Payment: Payments for services can be made through accepted payment methods, including credit/debit cards, direct bank transfer, or other payment methods specified. Full payment is due at the time services are rendered unless agreed upon otherwise in writing.
- Additional Charges: In the event of unforeseen complications or additional work required, we will notify you and provide an updated estimate for approval before proceeding.
5. Service Availability and Limitations
We will make reasonable efforts to provide Services as requested; however, we cannot guarantee availability at all times. Factors such as staffing, materials, weather conditions, or other issues may cause delays or service interruptions.
We are not liable for any delays or failure to perform caused by circumstances beyond our control.
6. Customer Obligations
You agree to:
- Provide accurate and complete information to us for service requests.
- Ensure access to your property as required for the provision of services.
- Ensure that no hazardous conditions exist that may impede the performance of services.
- Make timely payments for services rendered.
7. Warranty and Limitations of Liability
- Warranty: We offer a warranty for our workmanship for a period of 12 months. If the service fails during this period due to faulty workmanship, we will fix the issue at no additional cost.
- Liability: To the fullest extent permitted by law, Gregor’s Plumbing & Gas Pty Ltd is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability for any damages related to the provision of services is limited to the amount paid for the service in question.
8. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience and do not imply endorsement by us. We are not responsible for the content, privacy practices, or activities of any third-party websites.
9. Indemnification
You agree to indemnify and hold Gregor’s Plumbing & Gas Pty Ltd, its directors, employees, agents, and affiliates harmless from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms and Conditions or your use of our Services.
10. Privacy
Our collection and use of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website and Services, you consent to the collection and use of your personal information as described in the Privacy Policy.
11. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Gregor’s Plumbing & Gas Pty Ltd or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from the website without prior written permission.
12. Termination
We reserve the right to suspend or terminate your access to our website or Services if we believe that you have violated these Terms and Conditions, or for any other reason, at our sole discretion.
13. Changes to Terms and Conditions
We may revise these Terms and Conditions at any time by posting updated terms on our website. You are responsible for reviewing these Terms periodically. By continuing to use our website or Services, you agree to be bound by the updated Terms and Conditions.
14. Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia, without regard to its conflict of laws principles. Any legal action or proceeding related to these Terms will be brought in the courts located in Queensland, Australia.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Gregor’s Plumbing & Gas Pty Ltd
Phone: (07) 5473 0527
Email: info@gregorsplumbing.com.au
Postal Address: 3 Traders Lane, Noosaville QLD 4567
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions